| Proactive/Secure Platinum |
Proactive/Secure Gold |
Proactive/Secure Silver |
Proactive network monitoring
Proactive network reporting
Proactive network alarms
Unlimited help desk
Unlimited remote services
Unlimited on-site services |
Proactive network monitoring
Proactive network reporting
Proactive network alarms
Unlimited help desk
Unlimited remote services |
Proactive network monitoring
Proactive network reporting
Proactive network alarms |
24x7x365 coverage |
24x7x365 coverage |
24x7x365 coverage |
One low monthly flat fee |
One low monthly flat free for
Help Desk and Remote Services
Pay as-needed for on-site services |
Pay as needed for Help Desk
Pay as needed for Remote Services
Pay as needed for on-site service |
Trusted Advisor Services |
Trusted Advisor Services |
Trusted Advisor Services |
IT Vendor Management Services |
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