Benefits

Optimized IT software also leads to increased workplace efficiency by accelerating the workflow process or automating it. Additionally, it fosters the communication and collaborative efforts among employees, by streamlining sharing and connectivity software. By optimizing your IT infrastructure, your company will see little to no downtime, which helps your employees with improved workflow and promotes better customer service relations. Overall, Value Logic’s IT service is about optimizing your IT’s productivity, which will lead to more productive service visits, an improvement in overall work functionality, and an easier transition with new employees and network changes.

Value Logic takes a proactive stance on IT services, ending the “break fix” cycle and instituting preventative maintenance. By preemptively diagnosing IT problems, and continually monitoring your company’s network, your system will see a decreased downtime, a faster response, an increase in security, and an improved performance. These maintenance measures will also lead to greater savings in the long run.

Value Logic, Inc. Customer Support takes the position that, "Service Always Matters."  Our staff understands the difficulties that company's face with IT Departments and we strive to distance ourselves from those negative stereotypes.  Our help desk agents always put the customer first and are there for your support should you, or your employees, need it.  By working with our support department when you have any computer or network related difficulties, your company will see improved efficiency from your employees and decreased downtime due to computer-related mishaps.  Contact us now to schedule and IT Infrastructure assessment with one of our IT Directors.

By outsourcing your IT department, you are getting an entire team of IT professionals at nearly a fraction of the cost. You will get on site supported when needed, so no more unnecessary site visits. With Value Logic’s support, you can focus on your business and customers while your employees concentrate on their work with minimal interruption. By updating to current technology your business will see a reduction financial cost in long term and setting your company up for success.

WHAT WE BRING

Reports & Monitoring

Quantitative analysis with full statistical reports on network performance.

Experienced IT Department

Your own dedicated, experienced IT Department at a fraction of the cost: this includes a CIO, a system engineer, and a team of PC and server technicians.

Up-To-Date Technology

Current and up-to-date computer hardware, software, network and consulting needs.

Round-The-Clock Support

Help anytime in person or over the phone with on-site support and remote services.

Boosted Security

Extra Security with web filtering, corporate firewalls, secure VPN. 24/7/365 network monitoring and alerting.

Data Management

Information storage with data backup, recovery, daily.

Voice/Data Support

Voice and Data Support including office phone system and smart phone integration.